At Hays Companies, we value your trust and are committed to the responsible management, use and protection of business or personal information. When we refer to “you” we mean those individuals and firms who have provided us with business or personal information in conjunction with inquiring about, applying for, or obtaining a financial product or service from us, or those seeking employment opportunities. All financial service companies collect a certain amount of this information to help service customers and administer their business. This Notice describes our policy regarding the collection, disclosure, and protection of business or personal information.
“Information”, as used in this Notice, means information that identifies an entity or individual personally and is not otherwise available to the public. It includes financial information such as credit history, income, financial benefits, policy or claim information. It also includes personal health information such as individual medical records or information about an illness, disability or injury.
Hays Companies collects business and personal information to help service your transactions with us and to support our business operations. This information may be obtained directly from the individuals themselves, from corporate clients duly authorized to release such information and from certain third parties, such as insurance companies. Depending on the type of product or service applied for or obtained through us, personal information may include names, addresses, income, and claim histories.
To serve you and to administer our business, we may share certain business and personal information, only as permitted by law, with affiliates, such as business associates and our employees. We may also share business and personal information, again only as permitted by law, with unaffiliated third parties, such as insurance companies, administrators, and service providers who help us serve you and administer our business.
Our employees have access to business or personal information in the course of doing their jobs, which includes underwriting policies, paying claims, developing new products or advising customers about products and services. All of our employees are required to sign a confidentiality agreement in which they agree to protect the information to which they may have access.
We use manual and electronic security procedures to maintain the confidentiality and integrity of information in our possession and to guard against its unauthorized access. Some techniques we employ to protect information include secured files, user authentication, encryption, firewall technology and the use of detection software.
Disclosure of your information will only be done with your proper written authorizations or as otherwise permitted or required by law. We will not share your business or personal information with anyone for purposes unrelated to Hays Companies business operations.
Hays is a privately held corporation providing the managing employees a vested interest in the success of the organization. The company is owned by its managing employees, there is no outside ownership. This type of corporate structure ensures that those leading the organization remain focused on satisfying the customers' needs.
Hays Companies may receive compensation in the form of fees and/or commissions for the insurance brokerage services, risk management, consulting, employee benefits and financial services planning provided to clients. Hays Companies may also receive additional compensation from certain insurers, wholesalers and insurance markets with whom it places business and to whom it provides services. This additional compensation may be based on or computed according to a variety of factors, including but not limited to the overall volume of business placed, size of placements, growth, and/or profitability. Please contact Hays Companies for additional compensation information.
- Hays Companies expects all employees to exercise the highest standards of honesty, integrity and fairness in business practice and the conduct of Hays Companies' affairs. It is important that we represent the interests of our clients in a sound, reliable and trustworthy fashion. In addition, all officers, directors and employees of Hays Companies must fully comply with all applicable laws and regulations, and also with the Hays Companies Ethics Policy.